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Cancellation Policy

Learn about our cancellation policy for taxi services to and from Halifax

Prepaid and Advanced Payment

Cancellation requests must be made at least 3 hours before the pickup time in order to receive a refund. If this criteria is met the following applies to your refund: 

  • A 15% tax, 3.7% transaction fee, and 1.3% service fee will be deducted from the refund.

  • The refund process may take up to 3-5 business days.

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